Delivery
Delivery Details
Your order will be delivered within one week of your order confirmation. This is applicable to orders within Jordan.
International orders are delivered within 30 days from order confirmation.
Our secure third party delivery service provider representative will contact you to once the order is dispatched to notify you of delivery date and time.
Delivery Processing Times
Before we can dispatch your purchase, we may need to confirm your details with your card issuer. We’ll do our best to keep delays to a minimum.
Tracking Your Order
You will receive an email once your order is dispatched and you can also check the status of your delivery by viewing Fulfilment Status in your account.
Signing For Your Purchase
You can rest assured that we'll keep your purchase safe until it reaches you. Once your purchases have been delivered to the specified address and signed for, they are under your responsibility. If you are unavailable when your package arrives, our courier will make two more attempts to deliver your purchase.
If you won't be in, you can choose to waive the signature on the shipping page at checkout. Please be aware that if no signature is collected, you agree to our terms and conditions and take full responsibility for any loss or damage that may occur. Please note, orders containing items of high value may still require a signature, even if you did not choose to sign for your order on arrival.
